Shipping & Giveaway Notices

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Welcome to Behind the Scenes at CF!

We connect our members with the best savings and samples from top brands like MAC Cosmetics, Lancome, Garnier Fructis, L’Oreal Paris, Nivea, JCPenney, Dunkin Donuts, Starbucks, Advil, and more! Click here to sign up for top-brand sample offers!


Want to enter our Weekly Sample Box Giveaway? You can sign up once per day for to boost your chance to win. Then, if you share your daily giveaway entry to social media, we’ll put your name in AGAIN! We announce the WSB winner every Monday morning on our site, so keep checking back!

In addition to the WSB Giveaway, we also have weekly giveaways and more on our social accounts! A new #WildcardWednesday giveaway question goes up every Wednesday afternoon on Facebook, Pinterest, Instagram, Twitter, YouTube, and Tumblr – click to follow and make sure you don’t miss out! Keep your eyes peeled for some exciting seasonal giveaways, too! We love coming up with new ideas for spring, summer, fall, and winter giveaways, as well as holiday-related giveaways for every season. Thought of a great giveaway, or a product we should get for our stash? Send us a message and let us know what giveaways and top-brand samples we need to keep you happy! We always do our best to accommodate member requests, within reason.


CF giveaway winners will be asked to confirm their mailing address information. Please check your inbox and confirm your mailing address so we can make sure your samples get to the right place. It is very important that you respond if you are one of our winners, so make sure to check daily! We ship all samples directly from our office via USPS to be sure you get the samples you’ve won.

Please note that all giveaway items, including samples, gift cards, and any other winnings, are mailed via USPS Ground within a week of address confirmation. Winnings are not eligible for exchange or return – no exceptions will be allowed. Requests for returns or exchanges will not be answered, so we ask that you please be respectful of our time and yours. Since we do NEVER ask for or accept any payment information or credit card information for giveaway, sample offer, or registration purposes, we also never issue refunds, exchanges, or returns for any reason. If you have made purchases for which you require a refund, please double-check the name of the site where you made the purchase – we do not have a platform for selling items or collecting payment information, so it was not on our site.

Barring any major shipment issues, all giveaway samples and winnings should be received within 1-2 weeks of shipping. Please contact us if you have not received your samples in a timely fashion, or if your sample shipment arrives incomplete or damaged. Within reason and to the best of our ability, we are happy to remedy shipping problems and any other issues relating to shipping samples. We appreciate your patience while we look into any issues you may have.

Got a question? We’ve got an answer! Check our FAQ page, or click here to send us your inquiry. You can expect a response within 1-2 business days. Thank you in advance for your patience while we resolve your question!

To sign up for our sample offers, click “Join Us” and fill in your information. You’ll receive a welcome message with your temporary member username and password. Please log in right away, and change your username and password to a secure combination that you’ll be able to remember. Then add us to your Contacts so you never miss a message!

Now you’re ready to get all of our fabulous sample and coupon deals straight to your inbox! If you see a sample you like, just follow the instructions to claim it. Usually you’ll have to fill in your information, and you might have to take a short survey. Please note that a small number of our offers do require a shipping and handling fee or paid participation, but we’ll let you know about that in advance. Once you’ve claimed an offer, please allow 6-8 weeks for your sample request to be processed and shipped. We appreciate your patience!

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